FAQ
FlyBet’s FAQ is designed to answer common questions quickly and clearly so you can make informed decisions. Whether you’re new to online gambling or experienced with multiple casinos, this page explains account setup, deposits and withdrawals, verification, software providers, bonus mechanics, and how to get help when you need it. Read on for straightforward guidance and practical tips that reduce uncertainty and save time.
Important note about current status: FlyBet Casino is no longer operating. There are no active bonuses or promotional offers at this time. The answers below describe how FlyBet previously handled common topics, what players can expect during account resolution or legacy requests, and general best practices if the site is restored. If you have an existing account or unresolved balance, contact support using the details listed below for assistance.
If you want to revisit a specific question later or share this resource, this page collects the most relevant information in one place. We keep these entries focused and easy to scan so you can find the answer you need without extra jargon.
How do I create a FlyBet account and what information is required?
To register you previously provided a valid email address, a password, and basic personal details (name, date of birth, address). After initial signup, you typically needed to confirm your email and may have been required to complete identity checks before withdrawing funds. Because FlyBet is currently closed, new registrations are suspended. If you already registered and need account assistance, reach out to support@flybetcasino.com for guidance on the next steps.
What happened to FlyBet’s welcome bonus and other promotions?
FlyBet’s promotional program is inactive while the site is closed. Historically, the platform offered a 300% welcome offer and used a non-sticky bonus model for some promotions. Since operations have ceased, no bonuses are currently active and promotional codes are invalid. Keep records of any promotional communications you received and contact support if you believe you had an outstanding promotional balance or bonus entitlement.
Are there any no-deposit bonus codes available now?
There are no current no-deposit bonus codes. Any previous no-deposit promotions have been suspended alongside site operations. If you received a code before the closure, verify its status with support@flybetcasino.com. For future reference, always read the full terms on the promotion page and save confirmation emails so you can present them if questions arise.
What currencies and payment options did FlyBet accept?
FlyBet operated in EUR only, according to available brand data. Accepted payment methods can vary by region and time; commonly casinos support cards, bank transfers, and e-wallets, but specific options were shown in the cashier. With the site closed, deposits are disabled. If you have pending transactions or a withdrawal request, contact support immediately and retain transaction receipts to speed up investigation.
How do wagering requirements work and what does non-sticky mean?
Wagering requirements specify how many times a bonus (or bonus plus deposit) must be wagered before a withdrawal. Non-sticky bonuses allow you to play with your real funds first; if you win and then wager, you can withdraw your deposited funds, but the bonus and its winnings may be forfeited if you request withdrawal before meeting requirements. FlyBet indicated non-sticky handling for some offers. Always check promotion terms for eligible games, contribution rates, and maximum bet limits.
Which games and providers were available at FlyBet?
FlyBet’s catalog included titles from NetEnt, Evolution Gaming, Pragmatic Play, Big Time Gaming, Red Tiger Gaming, NoLimit City, Iron Dog Studios, 1X2gaming, and PG Soft (Pocket Games). That roster covered slots, live dealer tables, and specialty games. If you’re looking for a specific title or provider, keep a record of the game name and provider to help support locate related account activity or bonus eligibility.
Is FlyBet licensed and regulated?
Public records and on-site disclosures are the most reliable sources for licensing information. Because FlyBet is not operating, license verification on the live site may be unavailable. If licensing details are needed for disputes or claims, request official documentation from support or consult archived site pages and regulatory registries. Retain any communications and transaction records to support your inquiry.
What does the verification (KYC) process involve and how long does it take?
KYC typically requires a government ID, proof of address (utility bill or bank statement within the last three months), and sometimes proof of payment. Verification times vary but often complete within 24–72 hours after submission; during closures, processing may be delayed. If you submitted documents and haven’t received confirmation, contact support@flybetcasino.com and attach copies of the files you provided along with timestamps.
How are withdrawals processed and what are typical timeframes?
Withdrawal processing usually follows verification clearance and depends on the chosen payment method. Many casinos process internal approvals within 24–72 hours, then send funds via bank transfer, card refund, or e-wallet, which can take additional days. Because FlyBet halted operations, payout timelines may be affected. If you have an outstanding withdrawal, provide transaction IDs and dates to support so they can trace the payment.
What should I do if I experience technical issues or errors?
First, clear your browser cache, try a different browser or device, and ensure your internet connection is stable. Disable browser extensions that might block scripts. If problems persist, take screenshots of error messages and note the time and action attempted. Send these details to support@flybetcasino.com. During the closure period, response times could be longer; keeping a clear record accelerates any required reviews.
How does FlyBet handle security and data protection?
FlyBet communicated the use of industry-standard security measures to protect player data, including encrypted connections and secure data handling protocols. If you’re concerned about personal data after closure, request a copy of your account records or ask for account deletion via support. For added protection, change passwords you reused elsewhere and monitor financial accounts for unexpected activity.
Where can I get help or contact customer support?
Support was available via live chat and by email at support@flybetcasino.com. With the site closed, live chat may be unavailable or limited; email is the best route for legacy account inquiries, balance questions, or document submissions. Provide clear account identifiers, transaction details, and any supporting documents to speed up resolution.
Although FlyBet Casino is currently closed and no promotional offers are active, the platform’s past operations reflected industry-standard security, reputable software partners, and clear account procedures. If you have an existing account, verification documents, pending withdrawal, or unresolved balance, contact support@flybetcasino.com with your account details and transaction evidence so the team can advise on next steps. If you’re exploring other options, choose licensed sites, confirm accepted currencies and payment methods before depositing, and read bonus terms carefully — especially wagering requirements and non-sticky rules. When the service resumes or if you regain access to your account, signing in is straightforward: verify your identity, set secure credentials, and you’ll be positioned to enjoy a wide selection of games from top providers and any future promotions the operator may relaunch.